Specific Data Collected:

• Your name and email address
• Type and date of purchase
• License type and activation information
• Your device's Internet Protocol address (e.g. IP address)
• Hardware identification for license validation
• The operating system you use on your computer
• System specifications (e.g., processor type, RAM)
• Application version and update status
• Communications with our support team
• Session metadata
• Application crash reports (anonymized without personal data)
• The pages/sections of the Application that you visit, the time and date of your visit, the time spent on those pages

The Service Provider is committed to safeguarding the confidentiality of your information. We implement multiple layers of security:

• SSL Encryption: All communications between our software and servers are protected by high-level SSL encryption
• Data Protection: Physical, electronic, and procedural safeguards protect information we process and maintain
• Access Control: Only authorized employees directly involved in customer service and technical support have access to your personal data
• Local Storage: Your work files and data remain on your device and are never uploaded to our servers

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties only in the following ways:

• As required by law, such as to comply with a subpoena, or similar legal process
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
• With trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement

We generally store personal data for 90 days for operational purposes. We may extend this period in certain cases, specifically:

• For data related to ongoing customer support issues
• For data needed to resolve technical problems
• For license management and validation purposes
• As required by applicable laws and regulations

Once you purchase a license, you will be automatically subscribed to our mailing list to receive important updates about:

• Critical security updates
• Major feature releases
• Service discontinuation notices
• License-related information

In the event that any misuse is detected in connection with account usage—including violation of our terms of service, license sharing, or payment-related issues—we reserve the right to:

• Initiate an immediate investigation
• Suspend the account during investigation
• Involve relevant authorities if necessary
• Deny account deletion requests until investigation concludes